{"id":2964,"date":"2025-03-31T09:05:50","date_gmt":"2025-03-31T09:05:50","guid":{"rendered":"https:\/\/urine24.com\/shipping-and-returns\/"},"modified":"2026-05-14T11:00:25","modified_gmt":"2026-05-14T11:00:25","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/urine24.com\/en\/shipping-and-returns\/","title":{"rendered":"Shipping and Returns"},"content":{"rendered":"

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Urine24<\/span><\/div>

Shipping and Returns<\/em><\/span><\/span><\/h1><\/header>
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Kit Shipping<\/strong><\/h5>\n

Once the purchase is completed, the CYTOfast Urine24 Kit<\/strong> is shipped within 2 working days<\/strong> after the order is received, and delivery takes 3 to 6 working days.
\nDuring weeks when the company is closed, orders are shipped when the offices reopen. Corporate closure is scheduled during the weeks of the year when December 25 and August 15 fall. <\/p>\n

The kits are delivered via qualified couriers from Poste Italiane<\/strong>, with tracked shipping<\/strong> throughout the country.<\/p>\n

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Delivery at Punto Poste<\/strong><\/h5>\n

If you are not at home or would like more flexibility in receiving, you can request delivery of the kit at a tobacconist’s or stationer’s shop affiliated<\/strong> with the Punto Poste<\/strong> network.<\/p>\n

When ordering or when confirming the shipment, you will be able to indicate the pick-up point most convenient to you from those available in your area.<\/p>\n

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Retreat of Champions<\/strong><\/h5>\n

The collection of the samples<\/strong> (contained in the kit after collection) is also carried out by the Italian Postal Service<\/strong>, according to the procedures provided for the transportation of Biological Material Category B (i.e., non-hazardous), in accordance with UN3373.<\/p>\n

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How to book a pickup<\/strong><\/h5>\n

To book a pickup:<\/p>\n

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  1. Contact Urine24 Customer Service<\/strong> before starting collection at 055 0622114.<\/li>\n
  2. Agree on the collection date<\/strong>, preferably on the last collection day.<\/li>\n
  3. The courier will come to your home to pick up the packaged samples as instructed.<\/li>\n<\/ol>\n

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    If you are not at home at the time of pickup<\/strong><\/h5>\n

    In case of absence, you can:<\/p>\n